Devine Counseling and Wellness Associates LLC

It is hard to talk to someone you don't know about stuff that isn't going well. Anyone who doesn't stay down or searches for help when it is needed....is a Hero! Giving up is not an option. We are here to assist you in your courageous journey! Vonna provides counseling and psychotherapy for senior individuals, caregivers, adults, veterans and their spouses. With a minor in Special Education this additional social support information is helpful to most clients. Knowing how to access the disability benefits to all is so important. It is really complicated. There are Veteran/Spouse Benefits that many are not taking advantage of. We can point you in the right direction. In her previous work with AACOG and the Alamo Area Agency on Aging, Vonna was a Long-Term Care Ombudsman (advocate) for residents’ rights at nursing homes and assisted living facilities. She also was employed with AACOG as a Certified Benefits Counselor II. In addition, she works extensively with veterans and persons with disabilities to coordinate services with providers. Vonna Smith has worked as a Medical Social Worker with a hospice provider in San Antonio. Mrs. Smith is a member of the National Association of Social Workers. Mrs. Smith supports various non-profits including Texas Grandparents Raising Grandchildren, the Alzheimer’s Association, and the Alamo Caregiver Support Coalition. Call for information about our Counseling and Wellness services and watch us grow! Required Posting: ACCESS TO YOUR HEALTH RECORDS: Clients have the right to request copies of their health care records. HOW TO SUBMIT A REQUEST: Requests may be made by emailing our administrative office at devinementalhealth@gmail.com or by sending a secure message through the Client Portal. HOW RECORDS ARE DELIVERED: To protect confidentiality and comply with HIPAA regulations, records are provided electronically through the secure client portal. FEES & TIMELINE: An administrative fee of $75 may apply for full record requests to cover preparation and secure delivery. Records are typically released within 15 business days of receiving a written request and all required consents. COMPLAINTS, CONCERNS, QUESTIONS: We are committed to providing services grounded in professionalism, respect, and care. If you have concerns about your experience, we encourage open communication. CONTACTING OUR OFFICE: Clients are welcome to discuss concerns directly with their clinician or contact our administrative team at: devinementalhealth@gmail.com If concerns cannot be resolved internally, or if you prefer to contact regulatory agencies directly, the following resources are available: TEXAS BEHAVIORAL HEALTH EXECUTIVE COUNCIL (BHEC): For licensing-related questions or concerns: https://bhec.texas.gov/contact-us/ OFFICE OF THE TEXAS ATTORNEY GENERAL: Consumer Protection Division To file a consumer complaint:https://www.texasattorneygeneral.gov/consumer-protection TEXAS LEGAL NOTICE: This information is provided in accordance with Texas House Bill 4224 (89th Regular Session) and Section 181.105 of the Texas Health and Safety Code, effective September 1, 2025. For questions regarding this law, contact: HCR_PRU@hhs.texas.gov